Terms and Conditions


The products and services offered on this site, unless otherwise indicated a different form for particular cases or offers of certain goods or services, can only be paid with:

a) Bank credit cards enabled, according to the modalities expressly reported.

The use of the cards specified above, shall be subject to the provisions of these Terms and Conditions and in relation to its issuer, and to what is agreed in the respective Opening Contracts and Use Regulations. In case of contradiction, what is stated in the latter instrument shall prevail.

b) Other means of payment that may eventually be accepted in the future, which will be timely reported on the web.


Products purchased through the site will be subject to shipping conditions and delivered by the user and available on the site. The information of the place of delivery is the sole responsibility of the user.


Through this website the company will make offers of goods and services, which may be accepted through acceptance, electronically or by telephone, and using the mechanisms that the same site offers for it. Any acceptance of the offer will be subject to the condition precedent that the offeror company validates the transaction. Consequently, for any operation that takes place on this site, confirmation and / or validation or verification by the bidding company will be a requirement for the formation of consent. To validate the transaction, the bidding company must verify:

a) That it has, at the moment of acceptance of the offer, the species in stock or substitutes, in which case they will be made available to the user, being able to accept them.

b) That it validates and accepts the means of payment offered by the user.

c) That the data registered by the client on the site coincide with those provided to the client. make your acceptance of offer.

In order to inform the user or consumer about this validation, the offering company must send a written confirmation to the same electronic address that the accepting user of the offer has registered, or by any means of communication that guarantees the due and timely knowledge of the consumer, which will be previously indicated in the same site. The consent shall be understood as signed from the moment in which this written confirmation is sent to the user and in the place where it was issued.


For purchases made through this site, the user or consumer may not retract, unless this possibility is expressly contemplated in a specific offer.


Without prejudice to what is indicated in the previous section, users or customers may request refunds or exchanges, within the territory of continental Chile, which may be accepted by the supplier, in order to obtain full customer satisfaction. In general, to request a change of the products purchased on this website, the customer must call + 56 974750137  or send an email to info@experienciamaqueo.cl  explaining the reasons for the change, which will be previously analyzed by Maqueo. The costs of shipping and removal of the product in case of return, will be borne by the customer.


The data referred to in these terms and conditions, will have the purpose of validating the orders and improving the work of information and commercialization of the products and services provided by the companies. They can only be delivered to affiliated companies or related to Valle Orgánico Limitada., In no case will be transferred to third parties. Said delivery will be revocable by the user.


The prices of the products and services available on this site, while they appear on it, will only be valid and applicable to it and will not necessarily be applicable to other sales channels used by companies, such as physical stores, catalogs or others. Companies may modify any information contained in this site, including those related to merchandise, services, prices, stocks and conditions, at any time and without prior notice, respecting the purchases that have been accepted until that moment, always subject to the conditions of validation that are indicated in the previous section.


The promotions offered on this website are not necessarily the same as those offered by other sales channels used by companies, such as physical premises, radio, TV, catalogs or others, unless expressly indicated on this site or in the advertisements made by the companies for each promotion.


Companies do not guarantee, endorse or endorse in any way access, information or content of any other website or portal in cases where said access is made from or to this, whether that access is made through a link, banner or through any device available on the network.


Any submission or claim related to acts or contracts executed or executed through this site, you must be presented to Maqueo Sabores Étnicos with address in Lago Maihue, Sector Maqueo, Futrono Commune. By means of your telephone number + 56 974750137  email info@experienciamaqueo.cl .


Experienciamaqueo.cl is not responsible to users or third parties for damages that are a direct or indirect consequence of the interruption, suspension or termination of the services offered by the site.


Any dispute that arises in relation to what is established in this document, will be submitted and resolved by the Ordinary Courts of Santiago, to whose jurisdiction the users submit. The Chilean legislation will be applicable with respect to everything related to these Bases.


The experiencemaqueo.cl services are available only to those individuals who have the legal capacity to contract, as provided by current legislation. If a person does not have legal capacity to contract, they must refrain from using the services offered on the site. experienciamaqueo.cl may at any time temporarily or permanently suspend the participation of users who are found to lack legal capacity to use the services offered on the site or when registering provide information that is false, inaccurate or fraudulent.